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DUE TO HEAVY TRAFFIC ORDERS, DO EXPECT FULFILLMENT DELAY.
DUE TO HEAVY TRAFFIC ORDERS, DO EXPECT FULFILLMENT DELAY.

Shop Via Whatsapp

Step 1

Spend some time in the kitchen to check what needs to be replenished for the week.
Make a checklist like this:
1. Red Onions x 6
2. Potatoes x 10
3. Shallots x 1kg
4. Light soy sauce x 1 bottle
5. and so on...

jutongon.com (this website) will be your catalogue.
The search bar beside our trademark is where you type any keywords / brands and etc to look for your items, or the dropdown menu may also assist you.


Step 2

Send your list via whatsapp to 012 983 3154
(Do expect delays at getting back as we are coping with incoming orders every second. It is best to place order one day in advance. We will definitely try to achieve same day fulfillment.)

We do not welcome further add-ons as it would slow down our process and your sequence will automatically be the last to fulfill.

Step 3

You will receive an itemized bill for your checking.
We will clarify unclear items with you before packing and if we are short-handed, we won't fulfill items that we don't have in your list. 

You will be given bank details to transact the amount and you shall send back the screenshot of payment to us for confirmation.

Other available payment modes:
Cash upon collection with the exact amount
Credit Card - wave
Touch n Go
Boost

If you haven't received a snapshot of the receipt, that means we have not come to your order. Do not show up at our store to claim without our notification, we will NOT put other orders on hold to prioritize yours.

Step 4

You shall collect your items at our store by appointment once payment is received before 4pm.
Any orders without Step 3 will be considered as pending for payment.

Other delivery modes:
You may arrange your own delivery or we can arrange delivery on your behalf via lalamove;

1 km = RM 1.00
Distance below 5km will be charged minimum RM5.00
RM1.00 will be charged subsequently per kilometre.

Different rates may occur depending on the size and weight of your package. You will be notified on the changes.

There is NO Free delivery with any minimum order.

Our neighborhood
needs our fullest co-operation to
stay calm and stay safe!

 

步骤1

您可以花一些时间检查厨房里一周内需要补充些什么食材并列下购物清单,如下:
1.红洋葱x 6
2.土豆x 10
3.黄葱x 1公斤
4.酱油x 1瓶
依此类推...

之后,登入本店网站jutongon.com进行采购。您可以在我们商标旁边的搜索栏输入想要选购的商品,或者从本店设置的菜单中寻找。
(也许有些商品已断货但本店无法及时更新商品状态, 敬请多多包涵。)

步骤2

通过whatsapp将您的购物清单发送给012 983 3154
(由于本店正在忙于恢复正常操作,加上现在的疫情,为了顾及顾客和员工的安全着想,本店将只专注线上购物服务,且员工们也在适应线上提供服务,所以这一期间可能会延长为您服务的时间,敬请多多包涵。)
本店也不建议确认和传送购物清单后再增加商品,因为这会严重导致延迟服务。

步骤3

当您把购物清单发给本店,请耐心等候,本店将尽快为您服务。当您收到商品清单和总价格时,这代表您的下单已被当天接受,本店员工已为您包装好所有物品,请检查清单和需付金额。
包装前,如有任何不清楚的物品,我们将与您沟通与商量。如果我们人手短缺,我们将把本店缺货的商品排除在外。

确认清单和需付金额后, 请转帐至本店银行户口,并将付款的屏幕截图发回给我们以方便进行确认。

其他付费方式:
取货时现金付款(可将正确金额放入信封内)
其他付款方式将暂时被停用,以使您的得来速服务通畅无阻。

步骤4

如果您在下午4点之前付款便可以上门领取货品。
如果您没有收到本店发出的购物清单确认收据(步骤3)则代表您的订单没有被当天处理。 我们将在隔天尽早为您服务。

过去,本店的通常在下午5点以后交货,但是由于近期的疫情不受控,为了保护员工的安全,本店将暂停送货服务。
如果您没有收到收据的照片,说明您的订单还未被包装。我们将尽最大努力处理高流量订单。

其他取货方式:
您可以自己安排送货服务,或者我们可以通过lalamove代您安排送货;收费为1公里= RM 1.00
并将此费用列入步骤3的帐单中。

免费送货
本店暂时将不提供免费送货服务。待疫情改善后,我们将考虑继续此操作。

我们的社区非常需要大家的全面合作
请多呆在家,尽少出门,保护自己,保护家人!