Our on-line store is open 24/7 and we ship Monday through Friday, excluding some holidays. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. PST. Orders in high demand will have an estimated production time listed on its product page and will ship according to the date listed.
We offer FREE tracked shipping in Malaysia. All packages are shipped via our warehouse located in Petaling Jaya, Selangor.
The time frame for order delivery is divided into two parts:
Processing Time:
Order verification, tailoring, quality check and packaging. All orders are sent for dispatch within: 24 to 48 hours.
Shipping Times:
This refers to the time it takes for items to be shipped from our Malaysian warehouse.
West Malaysia: 3-5 business days (tracked shipping)
East Malaysia: 5-7 business days (tracked shipping)
Same-Day Delivery
First 5km = RM5 by Motorcycle
RM 1.00/km subsequently
First 5km = RM10 by Car
RM 1.00/km subsequently
The rate will differ:
- when riders take a different route
- by the weight and the size of the parcel
For the safety of your deliverer, we will determine on your behalf if the parcel is within the capacity of a motorbike or a car. You will be notified if there're changes.
Self-Pickup
By selecting self-pickup at checkout, no shipping will be charged.
You will be notified when your order is ready to collect via Whatsapp.
If you don't get our reply, simply whatsapp us to check on the status. If we still don't get back via whatsapp, means we are still in the midst of preparing other orders before you or attending to your order. You will definitely hear from us by the end of the day.
Self-collection is by drive-thru mode by stopping by our storefront to collect or schedule a time for us to put your goods into your car - only if payment is made prior to your arrival via online banking / e-wallet transfer.